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  1. Fill out the account info.
    • Fill out the account info.

    • Be especially sure to get their email entered in correctly.

    • It's a good idea to turn the monitor and ask that the new member check to make sure that you entered their email correctly.

    • If the email isn't entered correctly, the member will not be able to renew their membership online or access their account info.

    • Click "Create Member"

  2. If the member qualifies for the senior discount (65+, 50%), make sure to attach it to their member account.
    • If the member qualifies for the senior discount (65+, 50%), make sure to attach it to their member account.

    • Click "Attach Discount"

    • Click "Senior"

    • If you don't attach the discount, it won't be available to the member when they renew themselves online.

  3. This step must be completed on the iPad!
    • This step must be completed on the iPad!

    • Under the "Documents" section of their member page, click "Liability Waiver"

  4. ###########DEPRECATED######## We now use paper.  Turn the iPad to the user and ask them to read and sign the liability waiver.
    • ###########DEPRECATED######## We now use paper. Turn the iPad to the user and ask them to read and sign the liability waiver.

    • It is very important to NOT suggest that the waiver is "standard", "boilerplate", or otherwise describe the document in a way that does anything other than emphasize that it is important to read it completely.

    • Suggesting any of these things can invalidate the document if it is ever needed to be enforced.

    • Offer to provide the member a copy of the document in printed form if they would like one.

    • The member should sign in the signature box at the bottom of the page.

    • Click "Done" when the user is finished signing.

Finish Line

Brian Adams

Member since: 02/26/2018

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