Spaceforce Volunteer Onboarding

LMN's Spaceforce is the group of people that keeps the doors open day-to-day.

Spaceforce members staff the front desk during open hours, checking in and out members, helping with small cleaning tasks, answering phones and questions, and generally helping out.

Spaceforce members track their volunteer hours and are able to trade in 10 hours for a month of free open hours membership.

Liability Waivers - all visitors to LMN (adults and kids) should be asked to fill out a liability waiver. Never insinuate that it is boilerplate language or that visitors don't need to read it, as this invalidates the waiver.

Giving Tours, answering visitor and member questions, and answering the phone.

Membership management, such as signing up new members and helping members renew.

Cleaning Tasks - Running the dishwasher, emptying trash

Reminding folks about Safety

Creating new SOPs (standard operating procedures for tools) such as those at https://makers.dozuki.com/

Filling out the desk logbook with any news about your shift

Our mission: The Lansing Makers Network exists to bring diverse people, experiences, and ideas together in a safe environment; to meld technology, art, and culture in new and exciting ways; to share skills, tools, and inspiration; and to marvel at what we make together.

Safety First

Inclusionary

Helpful

Friendly

Interested in what people are doing and making

If you are not able to make a shift, find or ask for coverage in the #shift-swap Discord channel.

Who we are: We are a community workshop! We are the area's local makerspace. We work like a gym, with a membership members get trained on how to use the tools and are welcome to make nearly everything they can imagine!

Who we are: We are a group of folks that think that tools are expensive, space is hard to come by, and making stuff together is cool. We are a community that supports each other.

How to engage in this community: Volunteers communicate with eachother over Discord. Members communicate with eachother on the talksite at https://talk.lansingmakersnetwork.org/

Many more details can be found in the membership handbook at https://wiki.lansingmakersnetwork.org/me...

Emergency procedures Opening/Closing Office Supplies Cleaning Supplies Printers/scanners/ID Badges Parking Passes/storage Where the how-to forms are Keys Updating boards/SOPs/events/etc as needed

First Aid Supplies Find these in the breakroom, main hallway entrance, wall between wood and machine shops, and in the corner of Ironworks. Refills can be found in the cabinet in the restroom with the urinal as well as in the cabinet behind the front desk.

Paperwork Look in the file folders attached to the front desk for: Liability Waivers, Membership Applications, Opening/Closing Checklists, Out of Order Signs.

Office Supplies: Found in the cabinets behind the front desk as well as in the labeled file cabinets.

Parking Passes The parking pass printer is located next to the Design Lab computers.

Who-to-Call List Find this printed list on the wall to the right of the front desk.

Membership Portal: This portal manages your own membership as well as volunteer hours, billing, tool Check-Out tracking, and more. https://members.lansingmakersnetwork.org...

Talksite: Our members talk to each other, manage fix requests, and manage check-out requests at this forum. https://talk.lansingmakersnetwork.org/

Main Website Find details about upcoming events, sign up for classes, see the current list of tools, and more https://lansingmakersnetwork.org/

SOPs or Standard Operating Procedures, are outlines on how to use tools safely. These are what are reviewed during tool check-outs. These are also available for some volunteer tasks and how to use the membership portal. https://makers.dozuki.com/

Discord This phone and computer chat program is used for volunteers to chat and organize themselves. You can find the login information on the wall to the right of the front-desk.

Wiki Parts of the wiki are out of date, but the membership handbook is particularly useful. https://wiki.lansingmakersnetwork.org/me...

Create a membership for yourself, including printing out a badge.

Setup your member as a volunteer.

Sign into a volunteer shift

Sign in and out a member.

Renew/Upgrade a membership

Opening/Closing Cash Drawer

With your onboard person, take a membership tour following the script found by the front desk.

Thank you for being a Spaceforce Member!