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    • Ask the patron if they have visited before and have their ID card.

    • If not, follow the SOP for creating a new member to create their member account. STOP when you get the point of enrolling the member in a membership.

    • Make sure group pass users are aware that they'll need to have BOTH the group pass and the member ID card any time to check in.

    • We're not currently able to look up a member to check in with a group pass.

  1. Swipe the Group Pass. If the group pass is valid, a blue bar will appear and instruct you to swipe the member's ID card to check them in. If the Group Pass has been marked as missing or lost, a red bar will appear and instruct you to retain the pass for us to return to the passes's sponsor.
    • Swipe the Group Pass.

    • If the group pass is valid, a blue bar will appear and instruct you to swipe the member's ID card to check them in.

    • If the Group Pass has been marked as missing or lost, a red bar will appear and instruct you to retain the pass for us to return to the passes's sponsor.

    • If the Group Pass is currently checked in , an orange bar will appear, and show the currently checked in member.

    • NOTE: Only one member can be checked in on a group pass at a time.

  2. Swipe the member's ID card.
    • Swipe the member's ID card.

    • Click "Check In" to check-in the member.

    • At checkout, you don't need to swipe their group pass again. Just swipe their ID card and click checkout (or use the multitude of ways to checkout a member)

  3. In the checked in members dialog, the list will indicate that the member is checked in with a Group Pass.
    • In the checked in members dialog, the list will indicate that the member is checked in with a Group Pass.

Finish Line

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Brian Adams

Member since: 02/26/2018

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