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Ask the patron if they have visited before and have their ID card.
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If not, follow the SOP for creating a new member to create their member account. STOP when you get the point of enrolling the member in a membership.
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Make sure group pass users are aware that they'll need to have BOTH the group pass and the member ID card any time to check in.
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We're not currently able to look up a member to check in with a group pass.
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Swipe the Group Pass.
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If the group pass is valid, a blue bar will appear and instruct you to swipe the member's ID card to check them in.
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If the Group Pass has been marked as missing or lost, a red bar will appear and instruct you to retain the pass for us to return to the passes's sponsor.
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If the Group Pass is currently checked in , an orange bar will appear, and show the currently checked in member.
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NOTE: Only one member can be checked in on a group pass at a time.
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Swipe the member's ID card.
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Click "Check In" to check-in the member.
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At checkout, you don't need to swipe their group pass again. Just swipe their ID card and click checkout (or use the multitude of ways to checkout a member)
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